Privacy Policy

1. Introduction

Itambiro is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, and protect your data when you use our online marketplace platform.

2. Personal Data We Collect

We collect various types of personal data from you, including:

– Contact information (name, email address, phone number)

– Payment information (credit card details, billing address)

– Order history and preferences

– User-generated content (reviews, messages)

– Technical data (IP address, browser type, device information)

3. How We Use Your Personal Data

We use your personal data to:

– Provide and improve our marketplace platform

– Process transactions and payments

– Communicate with you about your orders and account

– Personalize your experience on our platform

– Analyze usage trends and preferences

– Prevent fraud and ensure platform security

4. Sharing Your Personal Data

We may share your personal data with:

– Service providers who assist us in operating our platform

– Law enforcement or government agencies as required by law

– Successors in the event of a merger, acquisition, or asset sale

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure.

6. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Rights

You have the right to access, rectify, erase, restrict, or object to the processing of your personal data. You also have the right to data portability and to withdraw your consent at any time. To exercise these rights, please contact us using the information provided below.

8. Children’s Privacy

Our platform is not intended for children under the age of 15. We do not knowingly collect personal data from children. If you become aware that a child has provided us with personal data, please contact us immediately.

9. Third-Party Links

Our platform may contain links to third-party websites or applications. We are not responsible for the privacy practices or content of these third parties.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our platform.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

privacy@itambiro.com

By using our online marketplace platform, you acknowledge that you have read and understood this Privacy Policy

key legal requirements for a privacy policy

Here are the key legal requirements for a privacy policy for an online marketplace in Uganda and East Africa:

1. Clearly define the personal data collected, including contact information, payment details, user-generated content, and technical data.
2. Explain how the personal data will be used, such as providing and improving the platform, processing transactions, communicating with users, and analyzing usage trends.
3. Disclose any sharing of personal data with third parties, such as service providers, law enforcement, or in the event of a merger or acquisition.
4. Implement appropriate technical and organizational measures to protect personal data from unauthorized access, alteration, or destruction.
5. Retain personal data only for as long as necessary to fulfill the stated purposes, unless a longer retention period is required by law.
6. Provide users with rights to access, rectify, erase, restrict, or object to the processing of their personal data, as well as the right to data portability and to withdraw consent.
7. Comply with the Data Protection and Privacy Act 2019 in Uganda, which outlines the rights and obligations of data controllers and data subjects.
8. Register with the Personal Data Protection Office (PDPO) in Uganda if collecting personal biometric data, such as banks, insurance companies, telecommunications firms, and hospitals.
9. Obtain user consent for processing personal data and transferring it to jurisdictions outside Uganda, ensuring appropriate safeguards are in place.
10. Implement information security and data privacy policies, including incident management and reporting procedures, to protect personal data and comply with legal and regulatory requirements.

By adhering to these legal requirements, Itambiro can ensure that their privacy policies are compliant with the relevant data protection laws and regulations, and provide users with transparency and control over their personal data.